Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our detailed Size Guide located on each product page. Our garments are designed with specific silhouettes in mind, ranging from tailored to oversized.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately. Please contact our concierge team within 30 minutes of placement to request any adjustments.
Do you offer international shipping?
Yes, Lee Mathews ships to most destinations worldwide via DHL Express. Duties and taxes are calculated at checkout for transparency.
How should I care for my silk and linen garments?
We recommend professional dry cleaning or gentle hand washing for delicate fabrics. Specific care instructions are provided on the internal garment label.
Are your fabrics sustainably sourced?
We prioritize high-quality natural fibers including organic cotton, linen, and silk, working closely with suppliers who adhere to ethical manufacturing standards.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options such as Afterpay.